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12/5/2000 Itronix Delivers The Goods With FedEx SPOKANE, WA-(December 5, 2000)-Itronix Corporation, a world leader in the design and manufacture of ruggedized, wireless mobile computing solutions, has announced an agreement to supply 780 Husky fex21 handheld computers to Federal Express (FedEx) in Europe, Middle East and Africa (EMEA). The fex21 computers will be installed throughout Europe and the Middle East over the next eighteen months and are to be used by FedEx in conjunction with FedEx SuperTracker handheld scanners, to offer a real-time track and trace service to its customers. The implementation of Husky fex21 computers will be fundamental in improving the overall efficiency and accuracy of package collection and delivery for FedEx right across EMEA. FedEx Express, a $15-billion subsidiary of FedEx Corp., connects areas that generate 90% of the world's gross domestic product in 24-48 hours with door-to-door, customs-cleared service and a money back guarantee. The company is the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.3 million items to 210 countries each working day. Recently, the company identified areas of its package tracking capability that could be improved through the implementation of the industry's most advanced mobile wireless technology and FedEx worked closely with Itronix to put together a solution that achieves these improvements. "We are delighted that FedEx has selected the fex21 computer to help deliver a real-time track and trace facility for its customers," said Marco Landi, Director of European Marketing for Itronix. "This application demands fast, reliable, compatible and well-supported computer systems to ensure its success. We believe that the Husky fex21 meets all these criteria and is ideally suited to maximising the business efficiency and customer relationship benefits that FedEx requires." In order to track the movements of its packages, FedEx developed a handheld scanner known as SuperTracker. Upon collection and delivery, couriers scan packages using the SuperTracker and, prior to the installation of the fex21 systems, this information was downloaded to a centrally based touch-screen computer in order for the information to be processed. FedEx carried out a search of the market to find a solution that would deliver a more integrated system that would provide much higher levels of customer service. This solution was to be delivered by Itronix in the shape of its fex21 handheld wireless computer. The fex21 is permanently mounted, using a specially designed vehicle cradle, into the couriers' vans and trucks. Having scanned the packages using SuperTracker, the courier returns to his vehicle and, using in-built infra-red technology, downloads this information to the fex21. The fex21's GSM capability provides real-time communication between the driver and the dispatch office so that pick-ups and deliveries are registered instantly. In addition, the fex21s run a comprehensive application that allows the couriers to plan manage their workload of pick-ups and deliveries in the most efficient manner. Itronix presented FedEx with a modern solution that fitted the company's needs. As well as being reliable and resilient, the fex21 is a very well designed system. The readable touch-screen, ergonomic keyboard and easy to use Windows interface have made it very popular with users. Itronix has combined excellent support with a vision for continuous technological improvement and quality that closely resembles the FedEx vision. About FedEx: With annual revenues of $19 billion, FedEx Corp. is the premier global provider of transportation, logistics, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Logistics, an integrated logistics, technology and transportation-solution company; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs brokerage, consulting, information technology and trade facilitation solutions. More than 2.5 million customers are connected electronically through the FedEx information network and approximately two-thirds of its U.S. domestic transactions are now handled on-line. About Itronix: Itronix Corporation designs, manufactures and deploys mission-critical wireless field automation solutions for mobile workforces. Itronix recently acquired Husky, a UK based manufacturer of ruggedized, handheld wireless devices, to become the world's largest manufacturer of mobile computing solutions for field automation and service management. For information on Itronix, please visit www.itronix.com. |
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