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8/3/2004
ITRONIX AND SEARS WIN MOBILE ENTERPRISE MAGAZINE’S 2004 MOBILIZER AWARD FOR LARGE ENTERPRISE DEPLOYMENTS



Both Companies Recognized for 181-City Implementation Strategy that Equipped more than 10,000 Sears Technicians with a State-of-the-Art Wireless, Rugged Mobile Computing System



SPOKANE, Wash., August 3, 2004—Itronix Corporation, a world-class developer of wireless, rugged mobile computing solutions, announced today that the company, along with its long-standing customer, Sears Product Repair Services Organization, a business unit of Sears, Roebuck and Co., won the 2004 Mobilizer Award for Large Deployments from Mobile Enterprise magazine. In the August 2004 issue of Mobile Enterprise, the Itronix/Sears deployment is featured in a case study article entitled “Decisive Strategy Leads to Victory.” Both Itronix and Sears will be honored at the upcoming Mobilize 2004 conference (September 19-22, 2004), hosted by Mobile Enterprise and Frost & Sullivan, a global consulting company.

“We are honored to be recognized by Mobile Enterprise as it provides yet another validation for Itronix’s world-class wireless, rugged mobile computing solutions and our unique ability to efficiently and cost-effectively implement and support enterprise-wide mobility deployments,” said Matthew Gerber, senior vice president of worldwide marketing and business development for Itronix. “The Mobilizer award marks a successful eight-year partnership between Itronix and Sears and recognizes our joint efforts in a seven-week implementation project that equipped more than 10,000 Sears technicians and their service vehicles across 181 U.S. cities with Itronix wireless, rugged mobile computing solutions.”

As a result of this deployment, Sears technicians and their service vans now maintain 100 percent wireless connectivity and are essentially mobile Wi-Fi hot spots, enabling them to complete more service calls and increase their productivity, while enhancing the company’s industry-leading customer service quality of care.

In addition to this award and as a result of this implementation, Itronix has been recognized for five consecutive years with Partners in Progress awards from Sears, including the highly coveted Enterprise-wide Innovation of the Year vendor award, bestowed on just one of more than 10,000 companies. In addition to providing Sears with world-class wireless, rugged mobile computing products, Itronix’s iCare Implementation Services, which range from project planning and management to first line help desk support, have played a key role in the success of the partnership.

About Itronix Corporation
Itronix is a world-class developer of wireless, rugged computing solutions for mobile workers, which distinguishes itself in the market through its superior implementation capabilities and supporting services. Itronix has a full range of wireless field computing systems, from handhelds, to laptops to tablet PCs, in addition to providing award-winning iCare Implementation Services that range from project planning and management to first line help desk support. Itronix serves mobile workers in markets such as commercial field services, telecommunications, utilities, government, public safety and meter reading. Itronix is a privately held company with worldwide headquarters located in Spokane, Washington. The corporation’s European operations, Itronix Ltd., are headquartered in Coventry, U.K. Additional information is available on Itronix’s web site at www.itronix.com.
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Itronix is a registered trademark of Itronix Corporation. GoBook II, GoBook TabletPC, CRMA, and iCare are registered or pending trademarks of Itronix Corporation. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.



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