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6/14/2004 ITRONIX AND TOBYHANNA ARMY DEPOT PARTNER TO OFFER GLOBAL SERVICE AND IMPLEMENTATION SUPPORT TO THE U.S. DEPARTMENT OF DEFENSE Partnership Provides Itronix Military Customers with Global Forward-Deployed Support; U.S. Army's 3rd Infantry Division is First to Benefit SPOKANE, Wash.—June 14, 2004—Itronix Corporation, a world-class developer of wireless, rugged mobile computing systems, announced today that it has formed a strategic partnership with Tobyhanna Army Depot (TYAD), the largest, full-service electronics maintenance organization in the Department of Defense (DoD). As a key center of the U.S. Army Communications Electronics Command (CECOM), Tobyhanna is positioned to provide worldwide fixed- location and forward-deployed services and support for Itronix's DoD customers, as well as implementation and integration services. The first Itronix military customer to benefit from the Tobyhanna relationship will be the U.S. Army's 3rd Infantry Division, which recently deployed over 2,900 Itronix GoBook®II wireless, rugged laptops, at Fort Stewart, Georgia and other classified locations outside the U.S. "Tobyhanna's trained operations professionals will augment the capabilities of the Itronix iCare services and implementation team," said Vince Menzione, Vice President of Public Sector Sales for Itronix. "Our partnership with Tobyhanna provides our military customers with seamless integrated support. Rather than having to source their own service, support and integration contracts, Itronix and Tobyhanna provide DOD customers 'in theater' with world class service and implementation capabilities." In addition to providing forward-deployed support capabilities, Tobyhanna is prepared to offer other 'in theater' services to Itronix military customers, including specialized, large-scale implementation and integration services, such as equipping and installing wireless, rugged mobile computing solutions on military aircrafts, helicopters and Hummers. Unwavering Commitment to Customers The combination of Itronix's award-winning customer service and implementation support capabilities and Tobyhanna's global forward-deployed support services provide government customers, including the Department of Defense and all U.S. military branches, with dependable, reliable service and support that translates into numerous advantages for the military, such as cost savings, quality, safety and convenience. With over 20 fixed and forward deployed sites throughout the world and a highly trained workforce of over 3,300 personnel dedicated to supporting the warfighter, Tobyhanna will support the entire Itronix wireless, rugged product line, which includes the complete series of notebooks, tablets PCs and handhelds. The first Itronix military customer to benefit from the forward-deployed services is the U.S. Army's 3rd Infantry Division at Fort Stewart, Georgia. Availability All Itronix current and future military customers that have Itronix's Emerald and Ruby Warranty Service Plans, qualify to benefit from the enhanced global support capabilities provided by Tobyhanna Army Depot. For more information, please contact Itronix at 1-800-441-1309 or Tobyhanna at 1-800-ASK-TOBY. About Tobyhanna Army Depot Tobyhanna Army Depot is the largest full-service Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) maintenance and logistics support facility in the Department of Defense. TYAD is the Army Center of Industrial and Technical Excellence (CITE) for Communications-Electronics, Avionics, and Missile Guidance and Control Systems and the Air Force Technology Repair Center (TRC) for ground communications and electronics. Located in Northeastern Pennsylvania, TYAD is an ISO 9001:2000 and ISO 14001 certified facility with a workforce of 3300 personnel dedicated to cost effective quality support to the warfighter. For more information on TYAD, visit www.tobyhanna.army.mil. About Itronix Corporation Itronix is a world-class developer of wireless, rugged computing solutions for mobile workers, which distinguishes itself in the market through its superior implementation capabilities and supporting services. Itronix has a full range of wireless field computing systems, from handhelds, to laptops to tablet PCs, in addition to providing award-winning iCare Implementation Services that range from project planning and management to first line help desk support. Itronix serves mobile workers in markets such as commercial field services, telecommunications, utilities, government, public safety and meter reading. Itronix is a privately held company with worldwide headquarters located in Spokane, Washington. The corporation's European operations, Itronix Ltd., are headquartered in Coventry, U.K. Additional information is available on Itronix's web site at www.itronix.com. Itronix is a registered trademark of Itronix Corporation. GoBook II, GoBook Tablet, GoBook MAX, GoBook Q-200, CRMA, and iCare are registered or pending trademarks of Itronix Corporation. All other brands, products, or service names are or may be trademarks or service marks of their respective owners. The US Government, Department of Defense, and Department of the Army do not implicitly or expressly endorse any product or entity. |
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