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12/14/2001 British Gas Selects Itronix fex21H/PC's British Gas has announced that it is equipping its Energy Account Management team with the very latest in handheld computers to receive and record up-to-date information. British Gas studied several handheld computers from various suppliers and distributed these amongst the operations team for testing. After an exhaustive evaluation of all the options, the Husky fex21 came out the clear winner. Its large clear screen, easy to use hinge-less format and long battery life made it the best solution.This ensures that customers have instant access to a range of energy account products and can select the best option to suit their needs and circumstances on the spot. British Gas is in the business of taking care of the essentials in and around the home, offering simple solutions for everyday service needs. British Gas is part of the Centrica group which provides products and services across the UK through several consumer brands - British/Scottish Gas; the AA; Goldfish Financial Services and One.Tel - all known and trusted by millions of customers day in, day out. Centrica has also expanded into Northern Europe and North America. Jim Needham, Director of Customer Support, British Gas, explains the need for implementing new handheld computers, “The implementation of state-of-the-art handheld computers gives our customers much greater flexibility and choice. We want to provide our energy account management team with timely and accurate information on the residences they are visiting, as well as allow information to be recorded directly at the site, making life easier for our customers and our staff.” Itronix Corporation, a world leader in the design and manufacture of mobile computing solutions, has supplied 240 Husky fex21 handheld personal computers to British Gas’s Energy Account Management department. |
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